Terms & Conditions

3.1 Core Services

• UPI ID Verification: Instant verification of UPI IDs against our fraud database
• Fraud Reporting System: Community-driven reporting mechanism for suspicious UPI accounts
• Real-time Fraud Alerts: Immediate notifications about reported fraudulent activities
• Risk Assessment: Comprehensive risk scoring for UPI transactions
• Community Contributions: Platform for users to share fraud experiences and warnings
• Analytics Dashboard: Detailed insights into fraud patterns and trends
• Educational Resources: Information about fraud prevention and digital payment security

3.2 Additional Features

• Multi-language support for better accessibility
• Mobile-responsive design for all devices
• API access for developers and businesses
• Integration with popular payment applications
• Advanced search and filtering capabilities
• User contribution tracking and recognition system
• Secure data encryption and privacy protection

3.3 Service Limitations

While we strive to provide accurate and up-to-date information, users must understand that our Service relies on community contributions and available data sources. We cannot guarantee the accuracy, completeness, or timeliness of all information provided through our platform.

4.1 Eligibility Requirements

To use our Service, you must meet the following eligibility criteria:

• Be at least 18 years of age or have reached the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using our Service under applicable laws
• Provide accurate and complete information during registration
• Maintain the confidentiality of your account credentials

4.2 Account Registration

Some features of our Service may require you to create an account. When registering for an account, you agree to:

• Provide true, accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and identification
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

4.3 Account Termination

We reserve the right to terminate or suspend your account at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

5.1 Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You are responsible for:

• Providing accurate information when using our fraud detection services
• Using the Service only for legitimate fraud prevention purposes
• Not misusing or attempting to manipulate our verification systems
• Respecting other users' privacy and rights
• Not submitting false, misleading, or malicious fraud reports
• Complying with all applicable laws and regulations
• Maintaining the confidentiality of sensitive information

5.2 Prohibited Activities

You expressly agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction or the laws of India
• Transmit any worms, viruses, or code that may harm our systems
• Collect or harvest any information from the Service
• Interfere with or disrupt the Service or servers
• Create false identities or impersonate others
• Submit false reports or misleading information
• Attempt to gain unauthorized access to our systems
• Use automated systems to access the Service without permission
• Reverse engineer or attempt to extract source code

5.3 Content Standards

All content you submit to our Service must comply with our content standards. Content must be accurate, lawful, and not infringe on the rights of others. We reserve the right to remove or modify any content that violates these standards.

6.1 Data Collection and Use

We collect and process personal data in accordance with our Privacy Policy and applicable data protection laws. By using our Service, you consent to our collection and use of your data as described in our Privacy Policy.

• Personal information for account creation and management
• Transaction data for fraud detection and analysis
• Usage data to improve our services
• Communication preferences and history
• Device and technical information

6.2 Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6.3 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required or permitted by law.

7.1 User's Right to Data Deletion

You have the right to request deletion of your personal data under certain circumstances. AVIYATECH SOLUTIONS LLP respects your privacy rights and provides mechanisms for data deletion in compliance with applicable privacy laws.

• Complete account deletion and associated personal data
• Selective deletion of specific data categories
• Right to withdraw consent for data processing
• Right to rectification of inaccurate personal data
• Right to data portability for certain data types

7.2 Data Deletion Request Process

To request deletion of your personal data, please follow these steps:

1. Submit Request: Send a data deletion request to support@aviyatechsolutions.com with subject line "Data Deletion Request"
2. Identity Verification: Provide proof of identity to verify your ownership of the account
3. Specify Data: Clearly specify which data you want deleted (complete account or specific categories)
4. Reason (Optional): You may provide a reason for deletion, though this is not mandatory
5. Confirmation: We will send a confirmation email within 48 hours acknowledging your request
6. Processing: Data deletion will be completed within 30 days of verification
7. Completion Notice: You will receive final confirmation once deletion is complete

7.3 Types of Data Subject to Deletion

The following categories of personal data can be deleted upon request:

• Account Information: Name, email address, phone number, profile details
• Usage Data: Login history, feature usage patterns, preferences
• Communication Data: Support tickets, feedback, correspondence
• Device Information: IP addresses, device identifiers, browser information
• Contribution Data: User-submitted fraud reports and verifications
• Analytics Data: User behavior data, interaction patterns

7.4 Data Retention Exceptions

Certain data may be retained even after deletion request due to legal, security, or operational requirements:

• Legal Compliance: Data required for compliance with Indian laws and regulations
• Security Purposes: Data necessary for fraud prevention and security investigations
• Financial Records: Transaction records required for accounting and tax purposes
• Dispute Resolution: Data needed for ongoing legal disputes or claims
• Anonymized Data: Data that has been anonymized and cannot be linked to individuals
• Backup Systems: Data in backup systems will be deleted within 90 days

7.5 Account Deletion vs Data Deletion

7.6 Deletion Timeline and Process

7.7 Data Deletion Verification

We implement the following measures to ensure complete data deletion:

• Multi-stage verification process to confirm deletion completion
• Automated scripts to remove data from all active systems
• Manual review of database entries and file systems
• Secure deletion methods that prevent data recovery
• Documentation of deletion process for audit purposes
• Regular audits to ensure deletion procedures are followed

7.8 Impact of Data Deletion

Please understand the following consequences of data deletion:

• Service Limitations: Some features may become unavailable after data deletion
• Account Recovery: Deleted data cannot be recovered once the process is complete
• Historical Records: Your contribution history and fraud reports may be removed
• Personalization: Service personalization will be reset to default settings
• Communication: We may not be able to contact you about service updates
• Legal Implications: Some data may need to be retained for legal purposes

7.9 Data Deletion Rights for Minors

If you are under 18 years of age or were a minor when you created your account, you have enhanced rights to data deletion. Parents or legal guardians can request deletion of a minor's data by providing appropriate documentation of guardianship.

7.10 Third-Party Data Sharing and Deletion

When you request data deletion, we will also:

• Notify third-party service providers to delete your data
• Remove data from analytics and marketing platforms
• Delete data from backup and disaster recovery systems
• Ensure data is removed from content delivery networks
• Request deletion from any data processing partners

7.11 Contact Information for Data Deletion

8.1 Our Intellectual Property

All content, features, and functionality of TrueUPI, including but not limited to text, graphics, logos, images, software, and their selection and arrangement, are owned by AVIYATECH SOLUTIONS LLP and are protected by intellectual property laws including:

• Copyright laws and international copyright treaties
• Trademark laws and regulations
• Trade secret protections
• Patent rights where applicable
• Database rights and compilation rights

7.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use our Service for your personal, non-commercial use. This license does not include any rights to reproduce, distribute, modify, or create derivative works.

7.3 User Content

You retain ownership of any intellectual property rights in content you submit to our Service. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content for the purposes of providing our Service.

8.1 Service Uptime

We strive to provide continuous service availability but cannot guarantee 100% uptime. Our Service may be temporarily unavailable due to maintenance, technical issues, server problems, or other factors beyond our reasonable control.

8.2 Scheduled Maintenance

We reserve the right to perform scheduled maintenance on our systems. Where possible, we will provide advance notice of planned maintenance that may affect service availability.

8.3 Service Modifications

We may modify, suspend, or discontinue any aspect of our Service at any time without prior notice. We are not liable for any modification, suspension, or discontinuation of the Service.

9.1 Free Services

Many features of our Service are provided free of charge. These free services are subject to usage limitations and may include advertisements or promotional content.

9.2 Premium Services

We may offer premium services or features that require payment. For any paid services:

• All fees are quoted in Indian Rupees (INR)
• Payment is due immediately upon purchase
• We accept various payment methods as displayed during checkout
• All sales are final unless otherwise stated
• Refunds are subject to our Refund Policy

9.3 Billing and Taxes

You are responsible for all applicable taxes, fees, and charges imposed by any government authority. We will add applicable taxes to your bill where required by law.

10.1 Service Disclaimer

Our Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.2 Accuracy Disclaimer

While we strive to provide accurate information, we do not warrant that the information on our Service is accurate, reliable, or complete. Users should verify information independently before making decisions based on our Service.

10.3 Third-Party Content

Our Service may contain links to third-party websites or content. We are not responsible for the content, accuracy, or availability of such third-party resources.

11.1 Limitation of Liability

To the fullest extent permitted by applicable law, AVIYATECH SOLUTIONS LLP, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

11.2 Maximum Liability

Our total liability to you for all damages, losses, and causes of action shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or INR 10,000, whichever is less.

11.3 Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

13.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

13.2 Jurisdiction

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of India, and you hereby consent to the jurisdiction of such courts.

13.3 Dispute Resolution

We encourage you to contact us first to resolve any disputes. If informal resolution is unsuccessful, disputes will be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 2015.

14.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website unless otherwise specified.

14.2 Notification of Changes

We will notify users of significant changes through our website, email, or other appropriate means. Your continued use of the Service after changes constitutes acceptance of the new Terms.

14.3 Review Responsibility

It is your responsibility to review these Terms periodically for changes. If you do not agree to the modified Terms, you must discontinue use of the Service.

15.1 Termination by You

You may terminate your account at any time by contacting us at support@aviyatechsolutions.com. Upon termination, you will lose access to your account and all associated data.

15.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms.

15.3 Effects of Termination

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms that should survive termination will survive, including ownership provisions, warranty disclaimers, and limitations of liability.

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and us regarding the Service.

16.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16.4 Assignment

We may assign our rights and obligations under these Terms without restriction. You may not assign these Terms without our prior written consent.