Refund & Cancellation Policy

Last updated: 18/7/2025

1. Introduction

This Refund & Cancellation Policy outlines the terms and conditions for refunds and cancellations for services provided by AVIYATECH SOLUTIONS LLP through the TrueUPI platform at https://trueupi.com.

2. Service Information

Service Provider: AVIYATECH SOLUTIONS LLP

Service Type: UPI Fraud Detection & Verification Platform

Service Nature: Free and Premium Digital Services

Contact: support@aviyatechsolutions.com | +91-9609930440

3. Free Services

TrueUPI offers free UPI fraud detection and verification services. Since these services are provided free of charge, no refunds are applicable for free services.

4. Premium Services

For any premium services that may be offered in the future, the following refund policy will apply:

  • Refund requests must be submitted within 7 days of purchase
  • Refunds will be processed within 7-14 business days
  • Refunds will be credited to the original payment method
  • Service must not have been extensively used

5. Cancellation Policy

5.1 Account Cancellation

Users can cancel their TrueUPI account at any time by contacting support@aviyatechsolutions.com. Account cancellation is effective immediately upon processing.

5.2 Service Cancellation

We reserve the right to cancel or suspend services in case of:

  • Violation of terms of service
  • Fraudulent activity
  • Technical issues
  • Legal requirements

6. Refund Process & Timeline

6.1 Refund Request Process

  1. Send refund request to support@aviyatechsolutions.com
  2. Include transaction details and reason for refund
  3. Our team will review your request within 2-3 business days
  4. If approved, refund will be processed within 7-14 business days

6.2 Refund Timeline

  • Request Review: 2-3 business days
  • Processing Time: 7-14 business days
  • Bank Credit: 3-5 business days (depends on bank)
  • Total Timeline: 10-22 business days

7. Non-Refundable Items

The following items are non-refundable:

  • Free services and features
  • Services used beyond the refund period
  • Cancelled services due to policy violations
  • Third-party service charges

8. Disputed Transactions

For any payment disputes or unauthorized transactions, please contact us immediately at support@aviyatechsolutions.com or +91-9609930440. We will investigate and resolve disputes within 7-10 business days.

9. Modification of Policy

AVIYATECH SOLUTIONS LLP reserves the right to modify this refund and cancellation policy at any time. Changes will be effective immediately upon posting on our website. Users will be notified of significant changes via email.

10. Contact Information

Company: AVIYATECH SOLUTIONS LLP

Email: support@aviyatechsolutions.com

Phone: +91-9609930440

Website: https://trueupi.com

Response Time: 24-48 hours

11. Legal Jurisdiction

This policy is governed by Indian law. Any disputes related to refunds or cancellations shall be subject to the exclusive jurisdiction of the courts in India.

For refund and cancellation queries, please contact us at support@aviyatechsolutions.com or call +91-9609930440