Question 1

What is TrueUPI?

Accepted Answer

TrueUPI is India's leading UPI fraud detection and reporting platform. It helps users verify UPI IDs instantly, get real-time fraud alerts, and earn rewards for making digital payments safer.

Question 2

How does UPI ID verification work?

Accepted Answer

Our UPI ID verification system checks the provided UPI ID against our database of reported fraudulent IDs and suspicious patterns. It provides instant results showing the safety status of the UPI ID.

Question 3

Is TrueUPI free to use?

Accepted Answer

Community verification is free to start. Shield subscriptions from ₹299/mo include monthly Know The UPI name checks (12 fresh/mo on Shield), unlimited cached lookups, Trust Score, shareable check links, and TrueShield AI with plan-specific monthly limits.

Question 4

How can I report a fraudulent UPI ID?

Accepted Answer

You can report fraudulent UPI IDs through our report page. Simply provide the UPI ID, describe the fraudulent activity, and upload any supporting evidence. Our team will review and verify the report.

Question 5

What do I get for reporting fraud?

Accepted Answer

By reporting fraud, you contribute to making UPI payments safer for everyone. Your reports help build our community database, which protects others. Active contributors are recognized on our community leaderboard with badges and higher trust scores based on their contributions.

Question 6

Is my personal data safe with TrueUPI?

Accepted Answer

Yes, we take data privacy very seriously. We use advanced encryption and security measures to protect your personal information. Please read our privacy policy for detailed information.

Question 7

How accurate is the fraud detection?

Accepted Answer

Our fraud detection system is highly accurate, using community reports, machine learning algorithms, and pattern analysis. However, we recommend users to always exercise caution and verify through multiple sources.

Question 8

Can I use TrueUPI on mobile devices?

Accepted Answer

Yes, TrueUPI is fully responsive and works seamlessly on all devices including smartphones, tablets, and desktop computers. We also have a Progressive Web App (PWA) for easy mobile access.